These Terms & Conditions govern your use of Grosa International’s import-export services for food products. By using our services, you agree to comply with these terms. Please read them carefully.
1. Orders and Transactions
All orders placed through our website or via other communication channels are subject to acceptance by Grosa International.
Prices, product availability, and shipping costs are subject to change without prior notice.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders that violate these terms or are deemed fraudulent.
2. Product Information and Quality
We strive to provide accurate and up-to-date information about our food products, including descriptions, ingredients, and nutritional information.
While we make every effort to ensure the quality and safety of our products, we cannot guarantee their suitability for individual preferences, dietary restrictions, or allergies.
3. Shipping and Delivery
Shipping and delivery times are estimates only and may vary depending on factors such as product availability, destination, and shipping method.
We are not responsible for delays or failures in delivery caused by circumstances beyond our control, including but not limited to natural disasters, transportation disruptions, or customs clearance delays.
4. Import and Export Regulations
It is your responsibility to comply with all applicable import and export regulations, including obtaining necessary permits, licenses, and certifications for importing or exporting food products.
We are not liable for any customs duties, taxes, or other fees imposed by authorities in the destination country.
5. Limitation of Liability
In no event shall Grosa International be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our services, including but not limited to lost profits, loss of data, or business interruption.
Our total liability for any claim arising out of or related to these terms shall not exceed the total amount paid by you for the products or services in question.
6. Contact Us
If you have any questions or concerns about these terms, please contact us at Grosa International.